OMNI SERVICES, the Northeast’s leading hose and accessories distributor, was founded over 30 years ago on the simple principle that customers come first. Today, that customer focus remains at the core of Omni Services’ culture
Omni Services will continually provide a leading edge business model for its valued customers and supplier partners to eliminate redundant supply channel costs. Our longstanding market presence and customer-centric culture will ensure each customer’s personalized business product and service needs will be met with an uncompromised sense of urgency and dedication.
Together, utilizing technology, we will favorably embrace the opportunities in the emerging global market.
Bob Mitchell, CEO of Omni Services, is a working member of the President’s Council to Eaton | Aeroquip and continues to lend pertinent leadership involving customer satisfaction.
His belief pivots around relationships and technology that is designed not around the supplier need but rather around the customer’s needs.
Chuck Connors, President of Omni Services, served on the NAHAD board of directors as president in the year 2000. He remains on the board as one of the past presidents.
His charter centers on a shift from the supplier companies being too internally focused to a 100% external focus equating to being totally customer centric.